FAQ's
1. Do you offer free shipping?
Yes, we provide free shipping on all orders within Saudi Arabia.
2. What is the estimated delivery time?
We deliver orders within 1-4 days across Saudi Arabia.
3. Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery (COD) for your convenience.
4. Can I return or exchange an item?
Yes, we have an easy return and exchange policy to ensure a hassle-free shopping experience. Please check our Return Policy for more details.
5. How can I track my order?
Once your order is shipped, we will send you a tracking number via email or SMS, allowing you to monitor its progress.
6. What if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact us immediately. We will arrange a replacement or refund as per our policy.
7. Do you deliver internationally?
Currently, we only deliver within Saudi Arabia.
8. How can I contact customer support?
You can reach our customer support team via:
📧 Email: arselmartoffical@gmail.com